Q & A

Center Grove Community School Corporation uses ParentSquare for school communication, primarily with email, text and app notifications. ParentSquare automatically generates an account for each parent, using their preferred email address and phone number. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified.

For video overviews: go to Center Grove's YouTube Channel

Our goal as a district is to focus on two tools - Skyward, which hosts student information and organizes academic content for students to access, and ParentSquare, which will support streamlined communication throughout the District. Several schools piloted ParentSquare during the 1st semester, ahead of the full launch in January.

Older students with cell phones are also encouraged to download the "StudentSqare" app to keep them even more connected.

The easiest thing for you to do, as a parent, is to download the app “ParentSquare” onto your phone.  You will be prompted to enter your email address. Enter the email address that school has on file for you, and you will be in!

Access ParentSquare from your computer

• Go to ParentSquare.com/signin
• Enter your Email or Cell Phone number
• Create an account

You will be in and info for each of your children will be listed.

Users can receive information via email, text, and/or app notifications. The user of ParentSquare sets up this preference.

Desktop Instructions

On a desktop, laptop computer, or Chromebook visit www.parentsquare.com/signin.

Mobile Instructions

ParentSquare is available in the Android/ Google Play store and iOS app store. Search for ParentSquare and follow the app installation instructions.

StudentSquare is available in the Android/ Google Play store and iOS app store. Search for StudentSquare and follow the app installation instructions.

Need Help?

Contact communications@centergrove.k12.in.us

You will update your contact information by changing it in your Skyward account.

No. Registering your account allows you to customize your preferences, but it’s not necessary to register in order to receive messages. Initially, without registering you will receive email communications.

Users can change their notification frequency for posts: you can receive instantly (when they are posted) or as a Digest at 6 p.m. 

• All posts would be sent in one email at 6 pm. each night
• If the user with the Digest setting turned on looks at the app or web browser, they will see the posts 
• The Digest user will still receive emergency communications instantly sent by Smart Alert or when an user sends a post instantly   
• Messages, communication directed to smaller groups or individuals, are sent instantly

Directions to set this up are locate on the right in the Setting Up Preferences Documents. 

I’m not getting any messages at all from ParentSquare. Why not?

There are a few possibilities:

• The school does not have your correct contact information. Check your Skyward Account to make sure the most up to date information is entered. 
• The same phone number or email address is used for both parents, so only one parent is getting the messages.
• You have turned off all the modes of communication in your ParentSquare account.
• Check your SPAM folder.

If you are both staff and a parent, you have the choice to have two separate accounts (one as a parent, and one as a staff member) or you can combine the two into one account. If you want to merge your two accounts, make sure your parent email in Skyward is your work email. If you would like them to become or stay separate, please fill out this form: https://forms.gle/6jRGK41iw3TkGTD16