Skip To Main Content

Verify: Account Info

 

PARENTSQUARE

 

 

Verify: Account Information

ParentSquare has added a feature that allows you to verify your contact information. You can view, confirm or suggest corrections to your email and phone number and confirm the students in your account. If you are both a staff member and parent, you can now combine accounts.

Update Apps: Check for updates to your iOS or Android ParentSquare mobile app to ensure you have the latest version installed.

Sign In: Use the email or phone number listed in your Skyward account to sign into ParentSquare.

Confirm: Next, confirm your contact information and the students assigned to your account as directed. You will see something similar to this screenshot* when you log in.

 

Pure Contact – Instructions for staff and parents 1

 

 

Combine Existing Accounts: If you receive an invitation email or text, this may mean that you have more than one account. Please open the invitation and click the link, "Sign in to Combine Existing Account." You can also combine accounts later in My Account settings.

 

Pure Contact – Instructions for staff and parents

 

 

More information for parents is available on the help page, How to Confirm Your Contact Information.

How to Verify Contact Information

You can verify your contact information to ensure that you are receiving the correct communication. When you open ParentSquare, you will be prompted to verify your contact information. You can choose to skip verification at that time and verify later. 

Verify in Web Browser

  1. Log in to your ParentSquare account.
  2. If you have unverified contact information, you will see one or more contact cards under "Action Required: Confirm Your Account Information".
    You may choose to:
    • Confirm Email or Phone: A verification code will be sent to the email or phone number. Enter verification code into ParentSquare to confirm.
    • Edit Email or Phone: Correct your email and/or phone number. A verification code will be sent to your corrected email or phone number. Enter verification code into ParentSquare to confirm.
    • Skip For Now: You will be able to verify or correct your contact information the next time you sign in.
  3. Confirm Child(ren): Select Correct or Remove/Edit for each child.
  4. Click Yes, this is me or This is Not Me.  

     
    Pure Contact - Verify in Web Browser

     
  5. If you clicked Skip For Now on any information on a contact card, you will not see the choice, "Yes, This is Me", and must select Skip For Now or This is Not Me.

     
    Pure Contact - Verify in Web Browser 2

     
  6. Your school is notified of corrections in order to update its student information system (SIS). After your school approves your updated information, it will appear in your account. 


Verify in Mobile App

  1. Log in to your ParentSquare account.
  2. If you have unverified contact information, you will see one or more contact cards with "Action Required", "Confirm Your Account Info." Tap the arrow to the right of Email and Phone to confirm or edit each one.

     
    Pure Contact - Verify in Mobile App 1

     
  3. Select Confirm, Edit or Skip For Now. Repeat for phone number. 
     
    Pure Contact - Verify in Mobile App 2
     
    1. Verify Email or Phone: tap Confirm. A verification code is sent to the email or phone number. Enter verification code into ParentSquare to confirm.
    2. Correction to Email or Phone: tap Edit:  Enter correct email and/or phone number. A verification code is sent to your corrected email or phone number. Enter verification code into ParentSquare to confirm.
    3. Skip For Now: You will be able to verify or correct your contact information at a later time.
  4. Confirm Child(ren): Select Correct or Remove/Edit.
  5. Tap Yes, this is me or This is Not Me.
  6. Your school is notified of corrections in order to update its student information system (SIS). After the school confirms the information, it will show in your account. 

How to Verify If You 'Skipped for Now'

  1. The next time you sign out and then sign in again, you'll be asked to verify your contact information. 
  2. OR, when you are signed in to ParentSquare, click on your name in the upper right and select My Account. Go to the yellow box, "Missing kids, schools or contact info?" and select Confirm Contact Info.
    Pure Contact - How to Verify If You
  3. Follow the steps above to confirm.

* Note: All screenshots are provided by ParentSquare. There are no photos including any parents or staff information from Center Grove Community School Corporation).

How to Combine/Merge Accounts

You can now combine your multiple accounts in ParentSquare. Cases where combining accounts makes sense include:

  • User is a staff member and parent: combine staff account with personal parent account to access both with one login. All emails and phone numbers remain associated.
  • Parents share an email or home phone: their accounts will automatically link if they are listed with shared contact information.
  • User is missing a student or school from their main account: they have a second account for student or school that can be merged. 

(All screenshots are provided by ParentSquare. There are no photos including any parents or staff information from Center Grove Community School Corporation).

Use Link on Email Invitation

  1. Click link in email, Sign in to Combine Existing Account

 

ParentSquare Use Link on Email Invitation

 

Combine Accounts When Verifying Contacts on Website

  1. If you have more than one contact card, and click Yes, This is Me on each card. Your contacts will automatically be merged into one account. ParentSquare allows a user to have multiple emails and phones.

 

ParentSquare Combine Accounts When Verifying Contacts on Website

 

Use My Accounts on Website

  1. Log in to your main ParentSquare account.
  2. Click your name in upper right and select My Account.
  3. Click Combine with another account.
    ParentSquare Use My Accounts on Website
  4. Log in to your other ParentSquare account
  5. Select name to use on your account and click Combine Accounts.
  6. Your accounts are now combined. The next time you login to ParentSquare, you will be able to access your account using any of the associated email addresses or phone numbers on your combined account.

Combine Accounts When Verifying Contacts on Mobile App

  1. If you have more than one contact card, and tap Yes, This is Me on each card. Your contacts will automatically be merged into one account. ParentSquare allows a user to have multiple emails and phones.

Use My Accounts on Mobile App

  1. Log in to your main ParentSquare account.
  2. Tap menu in upper left, select Account then Combine Accounts.
    ParentSquare Use My Accounts on Mobile App 1
  3. Sign in to your other ParentSquare account.
    ParentSquare - Use My Accounts on Mobile App 2
  4. Select name to use on your account and click Combine Accounts.
  5. Your accounts are now combined. The next time you login to ParentSquare, you will be able to access your account using any of the associated email addresses or phone numbers on your combined account.

Need more help? Email - communications@centergrove.k12.in.us

 

CGCSC Logo

 

If you are both staff and a parent, you have the choice to have two separate accounts (one as a parent, and one as a staff member) or you can combine the two into one account. If you want to merge your two accounts, make sure your parent email in Skyward is your work email. If you would like them to become or stay separate, please fill out this form: https://forms.gle/6jRGK41iw3TkGTD16